Terms of service

These terms apply when you use this website or hire Artjoms Steinmanis, trading as Steinmanis UX. “You” means the client; “we” means Steinmanis UX. Please read them before starting a project. If you don’t agree, don’t use the services.

Your legal rights still apply. These terms should be read alongside the consumer protections that apply to you in the EU, UK or US, including the relevant consumer contracts and privacy laws.

1. A few definitions

• Services — design, research, consulting and related deliverables provided by Steinmanis UX.
• Deliverables — files, designs, documents and materials produced for the Client.
• SOW — a written Statement of Work, proposal or order form signed by both parties.
• Consumer — a natural person acting outside their trade, business or profession.

2. Agreeing the project

Each project has a written Statement of Work (SOW) setting out the scope, files to be delivered, timing and fees. If it differs from these terms, the SOW takes priority for that project.

3. Fees and payment

• Your SOW sets out the fees. VAT or sales tax is additional unless it says otherwise.
• Please pay invoices within 14 days, unless we agree a different deadline in writing.
• Overdue payments may attract statutory interest under the relevant UK, EU or US rules.

4. Who owns the work

Once you have paid in full, the rights to the final project files pass to you. This does not include our existing tools and templates, or third-party assets such as fonts and images, which keep their own licences. We may show non-confidential work in our portfolio.

5. Cancellation rights for EU and UK consumers

If you are an EU or UK consumer, you can cancel within 14 days of entering the contract without giving a reason. If you ask us to start sooner, you may need to pay for work completed before you cancel. Email info@steinmanis-ux.lat to cancel.

6. What we need from you

• Send the content, feedback and approvals needed to keep the project moving.
• Make sure you have the rights to use any materials you send us.
• Choose one contact who can approve decisions for your team.

7. Standard of work

We will carry out the work with reasonable skill and care. Other warranties are excluded where the law allows. Nothing here takes away consumer rights that cannot legally be waived.

8. Liability

Where the law allows, our total liability for a project is limited to the fees you paid under its SOW in the 12 months before the claim. We are not responsible for indirect losses, including lost profits or data, where those exclusions are lawful. This does not exclude liability for fraud, death or personal injury caused by negligence, or anything else the law does not allow us to exclude.

9. Confidentiality

Both parties must look after confidential information with at least reasonable care, and with the same care they give their own confidential information. It may only be used to carry out the project.

10. Personal data

Our Privacy Policy explains how we handle personal data. Applicable data protection laws, including EU and UK GDPR and relevant US state laws, also apply.

11. Ending a project

Either party can end a project if the other seriously breaches the agreement and does not put it right within 14 days of written notice. You will need to pay for work completed up to the date the project ends.

12. Which laws apply

These terms are governed by the laws of England and Wales, and disputes fall under its courts, unless mandatory consumer law requires otherwise. EU consumers may bring a case in their home member state. US clients may have additional rights under state law.

13. Resolving a disagreement

If something goes wrong, please contact us first. We are willing to discuss the issue and try to resolve it before either party starts formal proceedings.

14. Updates to these terms

We may revise these terms. The date above shows the latest update. We will tell you in writing about material changes that affect an active project.

15. Contact

For questions about these terms, contact Artjoms Steinmanis at info@steinmanis-ux.lat. For personal data requests, please see the Privacy Policy.